Delivery
Orders are usually dispatched within two working days of payment. We will email you to acknowledge payment with an intended dispatch date.
Most UK deliveries are sent by DHL couriers. The lighter parcels are sent by first class post. All topiary goes by DHL, as do hedging plants in pots where the order value is above about £25, and bare root hedging orders above about £40 in value.
If it is possible that nobody will be in to sign for your parcel, you may like to let us have your instructions for the driver (e.g. leave in shed or with neighbour). They will then leave your plants, rather than taking them back to their depot.
We are happy to 'aim' for delivery on a particular date (eg by sending plants by next day courier the day before). Please ask if you would like this.
Deliveries to Europe are by airmail or by overland courier, which are both usually a 2-5 day service. Please ask for delivery prices to Europe. We will then charge the diffence between a delivery to the UK, which is included in the purchase price, and a delivery to Europe.
Deliveries to countries near the UK, such as Holland; France; Ireland and Germany, are not much more expensive than UK deliveries.
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