Delivery

Orders are usually dispatched within two or three working days of payment. We will notify you by email when your plants have been collected by the carrier, with any available parcel tracking information.

Most UK deliveries are sent by Yodel (formerly known as DHL) couriers. Very large and heavy topiary, and orders for large quantities of plants, are sent by pallet, with the Fortec Pallets network. A few of the lightest parcels are sent by Royal Mail first class post.

Morning (before noon) and Saturday deliveries can be selected on the shopping cart page. The additional cost of these enhanced services is calculated automatically by our website.

If it is possible that nobody will be in to sign for your parcel or pallet, you may like to let us have your instructions for the driver (e.g. leave in shed or with neighbour). They will then leave your plants, rather than taking them back to their depot.

We are happy to 'aim' for delivery on a particular date (eg by sending plants by next day courier the day before). Please ask if you would like this.

Deliveries to Europe are by airmail or by overland courier or pallet carrier, which are all usually a 2-5 day service. The cost of deliveries to France, Ireland (Irish Republic), Italy and Spain are now calculated automatically during the checkout process.

The cost for other countries near the UK, such as Holland and Belgium, is very similar to the price for France. Please feel free to ask for a quote for delivery to other European countries. We will then charge the diffence between a delivery to the UK, which is included in the purchase price, and a delivery to Europe.